Frequently Asked Questions

Support

How can I make a donation to Citi Performing Arts Center^SM?
The Citi Performing Arts Center relies on the support of donors to preserve our mission of making art and making art possible. The Citi Performing Arts Center now accepts donations online or if you prefer, you can call our membership office at 1-617-532-1255. Gifts to The Citi Performing Arts Center, a not-for-profit organization are tax deductible to the full extent allowed by law and come with benefits such as acknowledgements in Citi Performing Arts Center publications and priority ticket purchase offers. To learn more about Citi Performing Arts Center Individual membership benefits click here. Or click here for Corporate membership benefits.

Are donations to Citi Performing Arts Center tax deductible?
Yes, donations to The Citi Performing Arts Center are tax deductible to the full extent allowed by law.

My company operates a matching gift program. Does Citi Performing Arts Center qualify?
Yes, as a registered 501(c) (3), not-for-profit organization. Citi Performing Arts Center qualifies for most matching gift programs that support the arts. For more information about Employee Matching Gifts, please contact Lyndsey Barratt, Coordinator of Individual Giving and Information Resource at 617-532-1255 or lbarratt@citicenter.org.

Does Citi Performing Arts Center accept gifts of stock or other assets?
Yes, in addition to cash gifts, The Citi Performing Arts Center also accepts gifts of securities.

Ticketing

How can a Member purchase tickets?
All Members are automatically members of The Club which offers the BEST seats at the BEST prices for the BEST Shows. Club members can purchase tickets online or via telephone at 1-877-232-8898. An exclusive VIP Ticket Service is available to all Individual Members at the $1,000 President's Circle level or above and to all Corporate Members . Click here to become a member or upgrade your membership.

Can Members purchase Dress Circle seats?
Dress Circle seats are available to our $5,000 Individual Players Circle members and above, as well as our Corporate Members. If you are a $5,000 or above Individual Member and are interested in purchasing Dress Circle seats, please contact our CIP Ticket Services at 617-532-1255. To purchase Dress Circle seats as a Corporate Member, please contact us at 617-532-1278.

Can Members get discounted tickets?
YES! Join the Club - at Citi Performing Arts Center by clicking here.

Are gift certificates available to Members?
Ticket gift certificates unfortunately are not available at this time. Individual or Corporate Membership Gifts are available through our Membership Office. Please contact us at 617-532-1255 for indivudal Membership gifts or 617-532-1278 for Corporate Membership gifts.

Does Citi Performing Arts Center ever donate tickets?
Yes, The Citi Performing Arts Center does donate tickets to other not-for-profit organizations; However, all requests must be received in writing. Please mail all inquiries in writing to the attention of Joe Spaulding, President and CEO of The Citi Performing Arts Center, 270 Tremont Street Boston, MA 02116. Please be sure to provide proof of your organization’s 501C3 status.

Where can I find seating charts of The Wang and Shubert Theatres?
Seating charts of our Theatres can be viewed by clicking here: our Wang Theatre seating chart or Shubert Theatre seating chart.

How can a Member get advance notice of shows and on sale dates?
Become a Member of Citi Performing Arts Center! All Members receive advance notice of upcoming performances and on sale dates whenever possible.

Can a Member buy tickets ahead of the public sale?
YES! Citi Performing Arts Center Members frequently get the opportunity to purchase tickets before they become available to the general public.

How do I use my complimentary tickets?
To use the complimentary tickets offered in your membership benefits package, please call the Membership Office at 1-617- 532-1255.

Other

How is the Citi Performing Arts Center funded?
Citi Performing Arts Center is funded through several different means including Membership, The Loge Club, Major Sponsors, Foundations and Special events. Citi Performing Arts Center Membership Program's annual goals include funds raised from individual members ($40+), Corporate Members ($2,500+) and Special Events such as the Annual Gala; these donations directly support the Center's operations.

How is the Citi Performing Arts Center Education Program funded?
The Education program of the Citi Performing Arts Center was established in 1988. The program is funded through contributions from private and public sources at a ratio of approximately 70% private and 30% public. Private funders include independent corporate and community foundations; local corporations and individuals. Public funders include the National Endowment for the Arts, the Massachusetts Cultural Council and the Mayor's Office of Cultural Affairs. Citi Performing Arts Center helps to underwrite The Education program by absorbing costs for tickets and capital Expenditures such as space rental and office/musical equipment. The Education program is also permanently endowed by the Walter Suskind Memorial Education Fund, a memorial to Walter Suskind. Generous support from the community has helped grow the endowment to over $4 million. For more information about Education program funding, call 617-532-1289 or click here to learn more about how you can provide support